FAQs about Fadreo
Here are some common questions our customers ask about orders, customization, payment, shipping, quality, and sustainability. You can find answers here, and for any questions not covered, please contact our customer service.
We are a professional makeup factory.who main produce makeup ,skin care,perfume and other popular high quality makeup .
A. Send me inquiry directly.
B. Contact us via E-mail/Mob/WeChat/Skype/WhatsApp..
Yes.Let me know the specific customization requirements.I will send you about products details.| Sure,you can make your own private label and package,if you need to design the packaging,we also have professional designer to serve you.
Yes , of course , you can just send us your logo file ,we can do all the effect on the cosmetic package
Yes,we can.we are professional manufacturer.It will be required for MOQ.
Sure. we can send you free sample for quality tests before bulk order. but you should pay for the shipping costs.
For our stock products like matte shimmer glitter eyeshadow , liquid lipstick , shinny lipgloss , metal liquid lipstick , there
can order what qty you want .
（Normally if our stock product , MOQ low to 1pc with out logo , if print logo need MOQ 30 each product. ）
We accept T/T,L/C,PayPal,Western Union,trade assurance
We can receive payment by TT, Paypal, etc. For mass production, 60% deposit to confirm the order, 40% balance payment needs to be paid before shipment.
For samples, 100% payment ready for sample delivery.
Which shipping methods do you use?
We offer sea, air, and land freight as well as express delivery(UPS,DHL,FedEx,EMS,TNT)or the shipping agent as your request.. The specific options depend on the quantity of the order.
Please send me your detailed address so that we can provide you with the shipping options and relevant costs.
We use PP packaging, but we also customize packaging for our OEM customers.
The production cycle for each product is different.If you need further clarification,send me the product link,and I will reply as soon as possible.
After received your(full)payment .Print logo 3-5 days. Shipping time 5-10days，15-20days will receive.
We will make samples before mass production and test them,After sample approved,we will begin mass production,Doing 100% inspection during production and then do random inspection before.
Yes.but need to pay sample cost and shipping cost.
We have been in the field of cosmetics for nearly 10 years. The belief of our company is honesty, cooperation and mutual benefit. We are a company you can trust.
You can order through Alibaba Trade Assurance is your safest way, Alibaba will ensure this.
Yes,We care about and understand vegans, so our products support vegans too.It does not do any animal testing, and the color components also come from plants
Our products are 100%cruelty-free.
Yes,it’s safe and effective We choose safe materials and could to the cosmetics of standard of most of areas and countries.We have did a lot in the R&D stage to get the clinical data to confirm our product is effective.